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25-26 February 2026

Register to Attend

Confex Newsletter

Attendee FAQs

Attendee FAQ

When & Where to be

Event Timings

Wednesday 25th February 2026 - 09:30 - 17:30
Thursday 26th February 2026 - 09:30-17:00

How to get there

Excel London 
Royal Victoria Dock,
1 Western Gateway,
London
E16 1XL

How do I get to ExCeL London?

Excel is served by the Elizabeth Line and DLR. Please alight at Custom House for the quickest entry to the show.

What’s the nearest airport?

London City Airport (LCY) is approx 1.3 miles from Excel.

Parking

Parking is available onsite and is on a first-come first-served basis
The car park will be open 24 hours.
Please find here a link to book your parking.

Badge Collection

The main entrance to International Confex is Hall N4, there will be signage at the entrance to identify the entrance.

Although the shows are co-located you will only be able to print your badge at the International Confex terminals.

Use your badge ID, name or email to print your badge at one of the available printers, our friendly staff will be placed at registration to assist you with any registration or badge queries on the day.

Print at Home Badges

If you have printed your badge before the show, you can use this to enter the event and will be provided with a badge holder by one of the team.

 

Is there an event app?

Yes - our app (International Confex, powered by Grip) includes your digital badge, agenda and networking tools. We’ll share download details closer to the show.

 

Accessibility

Parking

There are a number of disabled parking bays that are spread across the car park. Any vehicle displaying the disabled blue badge is still required to pay the car park charge. The show floor is designed to be wheelchair friendly and theatres have headphones available for use.

Wellbeing Area

In partnership with EventWell, there will be a dedicated space on the floorplan for attendees to go to gather thoughts and take some time away from the busy show floor. The EventWell Room offers individuals the time and space to calm and regulate their sensory and nervous systems, decompress and find respite.

Content Areas

In each theatre, MyClearText will be providing live captions on screens within the theatre. A dedicated space at the front of each theatre has been reserved for wheelchair users.

I use a wheelchair, can I get assistance?
Absolutely. We offer reserved theatre areas, portable ramps, lower check-in kiosks and human signage. 

Venue Accessibility

Excel London has taken great consideration into making the venue more accessible for visitors. You can find out more about the venue's accessibility information below.

Visit Venue Accessibility Information

Check out more from our Accessibility Support Page

Quick answers

  • Wi-Fi: Free venue Wi-Fi is available (unsupported).

  • Food & drink: Catering and hospitality is available across Excel London.

  • Children: Children are welcome on show days with an accompanying adult. Please note: under-16s are not permitted during build-up or breakdown.

Still have unanswered questions?

Please reach out to international.confex@mashmedia.net with your queries regarding supplier passes.

 

woman in wheelchair getting her badge scanned at registration

Supplier Pass FAQ

Where can I purchase a supplier pass?

During registration, you can head to the third tab on the Registration webpage. Fill in the form and you can then purchase your ticket as part of this process. If you need an invoice or expense receipt, this option is available in the form.

Please note, each member of your organisation attending the show must purchase a supplier pass.

Important: All registrations are monitored. If you attempt to register using false information, your registration may be rejected.

Arriving at the show

When you arrive at Excel London, head to the entrance to print your badge at the specified terminal for supplier badges.

Staff will be available to assist with any registration issues. Payment terminals will be available in the organiser's office if you need to purchase your pass on-site

What does a supplier pass grant you?

What is a Supplier/Venue pass?
These passes allow industry suppliers and venues to attend without exhibiting, ensuring the showfloor stays focused and high-calibre.

How much is a Supplier/Venue pass?
Visitor entrance is free; a Supplier/Venue pass is £295+VAT. You’ll select the correct option during registration.

I've visited International Confex, what happens now?

If, after visiting, you decide to invest further in the show, the cost of your supplier pass will be deducted from the price of your chosen stand or sponsorship package. Supplier passes are a great way to get a feel of the show, meet other suppliers and gain perspective on the audience International Confex is connecting businesses with year on year. 

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