Attendee FAQ

Event Timings

Wednesday 28th February 2024 - 09:30 – 17:30
Thursday 29th February 2024 - 09:30-17:00

How to get there

London ExCel
Royal Victoria Dock,
1 Western Gateway,
London
E16 1XL

ExCel London is accessible via the DLR, all trains towards Beckton/Gallions Reach. Alight at the Custom House exit for entry to the event.

Check your route and plan the quickest (and most sustainable) journey through partner website You.Smart.Thing

Badge Collection

When you arrive, have your registration barcode ready. Simply scan this using our self-service screens at the entrance and your badge will be printed.

Parking

Parking is available onsite and is at a first come first serve basis
Parking is £20 a day
The carpark will be open 24 hours
Please find here a link to a map of the car park.

Cloakroom

Cloakrooms are located throughout ExCeL London & there will be a charge per item

Wi-Fi

Free on-site wi-fi will be available for all attendees. When you arrive at the venue, you just need to sign in to 'ExCeL FREE Wi-Fi' using their standard log in, or via LinkedIn, Facebook, or Twitter.

Accessibility

There are a number of disabled parking bays that are spread across the car park. Any vehicle displaying the disabled blue badge is still required to pay the car park charge. The show floor is designed to be wheelchair friendly and theatres have headphones available for use.

First Aid

The First Aid room is located on Level 0 in the Boulevard. If you require first aid, please contact the medical treatment room on T: +44 (0) 20 7069 5556.
Alternatively, contact the Organiser's Office and contact will be made from there.
Lost Property

For property lost during the exhibition, please report to the security office.