Speakers

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Chris Mitchell

Chris Mitchell

Vice President of Operations, Intrado

As VP of Operations, Chris Mitchell has global responsibility for all Virtual Event & Streaming Services for IDM. Chris joined Intrado in September 2020 with over 25 years leading customer service teams, including the last 10 years in high-growth SaaS, designing operational efficiency around customer experience and outcomes. Prior to Intrado, Chris has worked in the streaming and virtual events industry for nearly 20 years including 10 years leading Customer Success & Growth in EMEA for On24 Inc. Chris is passionate about aligning Sales, Marketing, Product, Services, and CS around the customer to drive sustainable long-term growth. Chris was recently recognized as one of the Top 50 global Customer Success influencers and is the co-founder of the Customer Success Leaders Institute.

Sessions

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