Hotels and onsite caterers are ripping off event organisers. Will they eat their own market?

Sky-high catering charges. Inflexible hotel packages. It’s one of the biggest gripes from organisers, exhibitors and visitors alike. But are hotels and caterers listening, or are they just cashing in? This session brings together event planners, venue partners and F&B leads to debate and discuss whether current service models are sustainable, fair, and fit for purpose in an experience-led world.